It would then tell me to unplug the printer/scanner device for a few seconds, plug it back in, turn it on, and restart the computer. When running the HP Print and Scan Doctor to Find and Fix a Scanner Problem, the application would indicate an error during the Windows (WIA) Scan. My computer is running Intel Core i5-6600 CPU 3.30 GHz (圆4-based processor) with Windows 10 Pro Version 1703 build 15063.674 (64-bit). Yet, the basic scanning functions only worked if I went through HP Smart, but they were very basic - 300 dpi at most, no duplex scanning. If it is not enabled/started, make sure to enable/start the service, and make sure the Startup Type set as Automatically as well.įor several weeks, I've been having similar difficulties trying to scan using the HP LaserJet MFP M426fdw (connected wirelessly). Locate the 'Remote Procedure Call (RPC)' in the list of services. If it is not enabled/started, make sure to enable/start the service, and make sure the Startup Type set as Automatically from its properties.Ĩ. Also, look for 'Shell Hardware Detection' in the list of services.
Verify that the Startup type is set to Automatic rather than manual.ħ. Stop the service from the General tab and then Start it againĦ. Hold down the Windows Logo key on the keyboard and the 'R' to open the run boxģ. I understand that you are are getting an error on Windows (WIA) Scan while running the HP Print Scan Doctor.ĭon't worry as I have a few steps that should help fix this issue.ġ. Thank you for posting your query, I'll be more than glad to help you out. welcome to HP Forums, this is a great place to get support, find answers and tips.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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